My system loses connection or is unable to connect to an iLok Server on my network. Software Component Unavailable/Error 2000/Error 2001 On Windows, I get an "Internet Connection Unavailable" message after installing the latest version of License Support.ĭiagnose a PACE License Services Failure on Windowsĭiagnose an Unreliable Internet Connection PACE License Services Starts Manually but Not Automatically On Windows Startup I'm getting an error message that says "Server Unavailable" on Windows. The iLok License Manager is working, but after a few reboots, the iLok License Manager stops working (Windows) When I run the iLok License Manager, it reports "Server Connection Error".I can't launch the iLok License Manager, or the iLok License Manager is crashing. I get an "ERROR: iLokPnputil.bat requires elevated privileges." message when trying to uninstall or install PACE License Support Win64. Symptom: My installer reports "An error occurred during the installation of assembly component. Use windows update to bring your system up-to-date. Why am I seeing the message "Installs on Windows 7 require SHA256 support. Why am I getting an error message saying that Windows 7 is not up to date? Towards the end of the install, the installer takes longer than 30 minutes at "Publishing Product Information". \CopyInf.cpp at line number:414 Other Error: -2146762496 Internal Operation :200" Your install issues a popup containing the phrase "Unknown Error occurred in. Install Error: The older version of PACE License Support cannot be removed. Install Error: Action is only valid for products that are currently installed. ILok License Manager fails with "interrupted" appearing on the last page of the install wizard. I get an error saying "This application failed to start because it could not find or load the Qt platform plugin "windows"." What do I do? Why is the iLok License Manager installer failing on my Apple Silicon system when running Parallels Desktop? I'm getting a USB error with my iLok USB (Mac) How do I quickly configure multiple clients to connect to my license server? What do the icons in iLok License Manager mean?Ĭan an iLok Server be set up to run from a virtual server? If not, I will be taking a trip to AVID in Burbank to demand a temporary iLok with my Pro Tools 10 HD license on it so I can at least work.What are the system requirements for iLok License Manager? When I get to the studio I am going to try that first thing tomorrow. I did all of the sans the deleting of prefs. ILOK LICENSE MANAGER MUST NOT BE ACTIVE WHEN YOU ARE RUNNING iLOK PROTECTED SOFTWARE! UNPLUG EACH UPDATED iLOK FIRST! ONLY ONE iLOK SHOULD BE CONNECTED DURING A "SYNC/REPAIR" OPERATION! Repeat steps 11-15 until you have performed a Sync/Repair on each iLok. If a Pro Tools license is missing from your iLok, drag the license(s) from the User area to the iLokġ6. Verify that all expected licenses are now seen on your iLok, or in some cases, A LICENSE MAY BE IN YOUR ACCOUNT INSTEAD OF ON THE iLOK.ġ5. ![]() ![]() This may take some time, especially for a first generation iLok.ġ4. The progress bar may flicker and at some points it may look like nothing is happening but you need to wait for the confirmation that the process is finished. Click the "Sync/Repair" link, and wait until the process completes. Double-click the plugged in iLok in the left sidebar to open the Details Paneġ3. Click "Sign In" and login with your iLok credentialsġ2. Wait until "Operation In Progress" has completed Open the iLok License Manager application Restart your Mac (yes, another restart is required)ĩ. Install the iLok License Manager softwareħ. Open the LicenseSupportInstallerMac_v2.0.0 disk imageĦ.
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